Frequently Asked Questions

what are semi-custom invitations?

Semi-custom invitations are pre-designed so that you can customize with your own text.

There are many other details you can customize with our semi-custom invitations, like paper color, printing methods, embellishments etc.

We have also listed on each item's description the details that can be customized.

do you offer full custom wedding invitations?

Yes! You can start the process for Full Custom invitations here.

Keep in mind spots are limited for custom wedding invitations due to the time it takes to conceptualize and produce a fully custom suite.

For this reason, pricing for custom suites is provided on a case by case basis. Feel free to reach out to us with your invitation ideas so that we can put together a proposal for you.

can i mix  items from different collections?

Absolutely, we are always happy to adjust to match your personal aesthetic.

do you sell plain paper or envelopes?

No, we only offer full design and production services.

can we buy your designs and print somewhere else?

No, our designs are not available in digital format. Please, keep in mind our designs are protected by copyright laws and design rights.

Any reproduction or imitation of our designs whether digital or physical will be considered a violation of Andrea Ulrich-Gonzalez’s intellectual property rights.

do you accept international orders? 

Yes, we love working with couples all around the world!

where are you located? and can we see the invitations in person?

We are located in Stuttgart, Germany. Home of Porsche and Mercedes-Benz. Yes, you may schedule an appointment to come in person by e-mailing us here.

can you process rushed orders?

Rush orders need to be evaluated on a case by case basis. Please, send us an e-mail before ordering with the subject RUSH ORDER, and tell us what items, quantities and specifications your order will be and  we will reach out to you as soon as possible to let you know whether we can fulfill your order. 

when should i send my wedding stationery?

Your Save the Dates should be sent 6 to 8 months prior to your wedding. 

Wedding Invitations for local ceremonies should be sent out 6 to 8 weeks prior and 3-4 months prior for destination weddings. 

Remember to account for delivery time needed to mail your envelopes to your guests. 

how many invitations should i order?

One invitation per household is recommended.

Make sure to order 10 to 15 extra invitations in case you have last minute changes to your guest list as well as a few for keepsake. 

what is the turnaround time of my order?

Once the final proof is approved, your design will be sent to print. Digital printing takes 2-3 weeks, letterpress/foil printing takes 3-4 weeks. Allow an additional 1-2 weeks if Embellish items are added. Your goods will be shipped upon completion.

If your order includes embellishments like wax seals, ribbon, or envelope addressing this will add 5-8 business days to production time.

For bespoke custom pieces the timelines might be different depending on the complexity of the project. As a rule of thumb, allow for an extra 3 weeks of production time for 3D Paper Art pieces

SHIPPING QUESTIONS

who is delivering my invitations?

All items from our Wedding Collections will be delivered via DHL or UPS. 

how much will it cost to ship my wedding invitations?

The price for shipping will vary depending on the size of your project. Shipping is calculated once your invitations are completed and weighed. For domestic shipping, the average shipping charge is anywhere between 20€ to 80€. For international shipments, the price varies between 50€ to 150€. Please note that the pricing given is an estimate and not final.